How it works

Our aim is to make things happen as easily and as invisibly as possible...

• there is a single point of contact on our team for you, your own Lifestyle Manager
  
  
  • that means you can speak to the same person each time, and they have the latest information about your tasks and requests. 100% personalisation.
    
    
• there is a direct phone line to your Lifestyle Manager, no switchboard or waiting to get through
  
  
• our team are based at our offices in Chiswick - we've created the most time efficient way of working with you
  
  
• we can offer the utmost attention to detail and give excellent response times because we limit the number of clients managed by each Lifestyle Manager
  
  
• we guarantee absolute discretion. We are registered under the Data Protection Act and take your privacy very seriously
  
  
• we hold a central worksheet listing everything you've asked us to work on. That means you don't need your own to do list. Just email, phone or text any time you would like to add something new
  
  
• even if you haven't had time to call all week, we will send your worksheet to you weekly, so that you can see the latest status of all the projects we have worked on for you
  
  
• if there are specialist services that you need, such as a Home IT expert or gardener, we recommend only the best from our network of suppliers and partners. We can make all the arrangements on your behalf, and even take care of the paperwork afterwards
  
  
• we use our own in-house time keeping technology to manage the time we spend on your behalf to the nearest minute
  
  
• the choice of packages and prices allows you to make the best use of your spend with us whatever your circumstances. It's possible to move between packages should your situation change
  
  
• our approach is to take care of each task with the same sense of responsibility as if it were our own - we manage details scrupulously. Attention to detail is guaranteed.

Sometimes in life it's the smallest things that make the biggest difference.